Your Privacy is Our Priority.
We created this Privacy Policy Statement (also referred to as “Statement”) to help you understand who we are, what Personal Data we collect about you, why we collect it, and what we do with it. Keep in mind that “Personal Data” (also referred to as “Data” or “your Data”) means any information or set of information from which we are able, directly or indirectly, to personally identify you, in particular by reference to an identifier, e.g., first name and last name, email address, phone number, etc. Your Personal Data does not include anonymous or non-personal information, i.e., data that cannot be associated with or tracked back to you.
We encourage you to take some time to read this Statement in full.
WHAT TYPES OF PERSONAL DATA DO WE COLLECT ABOUT YOU
We collect your data to provide and continually improve our services. Here is a list of personal data we commonly collect to conduct our business activities:
- Contact details ( Full name, e-mail address, mobile telephone number, Government-issued ID, Residential address, BVN, NIN, and next of kin details).
- Social Media identifier (such as Facebook, Instagram and Twitter Usernames)
HOW WE USE YOUR PERSONAL DATA
We use your personal data to operate, provide, develop and improve the products and services that we offer, including the following:
- Registering you as a user
- Managing your relationship with us.
- Enabling you to participate in promotions, competitions and surveys.
- Improving our website, applications, products and services
- Recommending/advertising products or services which may be of interest to you.
- Complying with our legal obligations, including verifying your identity where necessary.
- Detecting fraud.
HOW WE SHARE YOUR PERSONAL DATA
We may need to share your personal data with third parties for the following purposes:
- Carrying out a spreent: In carrying out a spreent, some of your personal data is required and is shared with the courier in charge of delivering the parcel(s). Some of the personal data of the courier is also shared with the other parties.
- Sale of products on Marketplace: To list and sell products on the marketplace, we are required to provide your personal data to general users that may want to purchase these products.
- Compensation /Refund: Your personal data is required to process a compensation for damages/loss.
- Detecting fraud and abuse: We may release some of your personal data to other bodies and organizations for fraud protection and credit risk reduction, and to comply with the law.
DATA SECURITY
We have established appropriate security measures to prevent your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have also created procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
YOUR LEGAL RIGHTS
The personal data we hold about you must be accurate and current. Please keep us informed if your Data changes during your relationship with us.
Under certain circumstances, you have rights under data protection laws about your personal data, including the right to access, correct or erase your personal data, object to or restrict processing of your personal data, and unsubscribe from our emails and newsletters.